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Community Updates

COVID-19 Information and Resources

Here are the latest updates from West Valley Chiropractic on the unfolding COVID-19 crisis. Bookmark this page for announcements, resources and more.

March 28, 2020

Yesterday afternoon, the province of Alberta mandated a closure for another number of in-person services.

The press release can be found here.

West Valley Chiropractic has already been operating in this manner for the last week.

As stated previously, regulated health professionals can continue to provide urgent, critical and emergency care to patients. However, these businesses are not permitted to provide any other (in-person) service to their patients if it does not constitute urgent, critical or emergency care.  If you are experiencing a condition that necessitates urgent chiropractic intervention, please call 403 354-2124 to immediately consult with one of the doctors. All other non-urgent inquiries can be addressed by sending us a message through our “contact us” page.


The Government of Alberta is trying to limit non-essential close interactions in the community in an effort to prevent the spread of COVID-19, while at the same time keeping people out of emergency departments for services that regulated health professionals can provide in the community. 

We appreciate your understanding as we navigate through these rapidly changing times.

West Valley Chiropractic remains committed to your health and well-being through this time of change and uncertainty. Please feel free to reach out to us via email, or by using the “contact us” page on the website. We are available to answer questions, or provide home-care suggestions wherever possible.  We also invite you to connect with us on Facebook and Instagram, as our team is working on providing movement, stretching and strengthening tips to keep your body mobile during this time when in-person services are not available.

Psychological support continues to be offered via telephone or video-conference from our dedicated registered psychologist, Lindsay Savitskoff.  She can now be contacted directly at  lindsay.savistkoff@gmail.com

Reach out if you need us!  We’re here to help. We are all in this together.

Stay safe everyone!

Dr. Aaron Todd, Dr. Amanda Tulk & the West Valley Chiropractic & Collaborative Health Team

 

March 20, 2020

Needless to say, we are all in limbo with this global crisis, and dealing with changes by the hour. It has been a strenuous time for all of us.

Our priority at West Valley Chiropractic, first and foremost, is your health and safety. It was determined this afternoon that to reduce the spread of COVID-19, chiropractic offices should put a pause on all non emergency services. The recommendation and suspension are effective starting Monday, March 23, 2020, and will remain in place until further notice.

Emergent care is defined as follows:

  1. The patient is in an acute condition where they would be severely physically limited from basic daily activities without chiropractic care
  2. The patient is in a sub-acute condition that if left untreated would be vulnerable to an acute flare-up that could leave them severely physically limited from basic daily activities.
  3. Patients who are not experiencing an acute or sub-acute condition as described above, such as someone who has had a slight twinge after their run, are not considered emergent care.

To that end, all regular chiropractic appointments will be postponed until further notice. We will keep you up to date with whatever direction we receive from our regulatory board and Alberta Health Services.

Although regular appointments are not being offered right now, we still intend to support you through this time. We will be offering online tips and any links to other useful information to help keep you both mentally and physically well through this time. Please follow us on Facebook and Instagram, to access this information. The goal of maintaining a healthy level of exercise is to mitigate any loss of momentum with your spinal health that may occur with this pause in your care. Our team of practitioners will be available for phone consultations, should the need arise.

We look forward to the near future when we can call this outbreak a thing of the past. We will get through this together. When the dust settles, we will be here, ready to get you back on track, and regain your momentum as quickly as possible.

Of course, we will be available in the event of a chiropractic emergency. In such an event, you can reach our office at 403 851-8868, or via email at westvalleychiro@yahoo.ca. You can also use the “contact us” section of our webpage at https://www.cochranechiro.com/contact-us/

The road ahead is unclear, but rest assured that West Valley Chiropractic and Collaborative Health is here to support you through this time. As soon as this crisis passes we’ll be ready to welcome you through our doors again.

March 16, 2020 – A Message About COVID-19 Measures

As a chiropractic and collaborative health clinic, we take the health and well-being of our community very seriously. As such, in the midst of all of the news regarding COVID-19, we felt it appropriate to inform you of what measures we are taking in the clinic to help ensure you always have a safe environment to visit.

Indeed, the risk of exposure worldwide is increasing. All of us need to be engaged in this response to limit the spread. We need to take logical action steps to modify, but still carry on in our daily routines. We need to start thinking about what our new normal will look like over the coming months. We need to consider a balanced and reasonable response to support and protect each other now and continue to live our lives.

We need to be diligent in covering coughs and sneezes, washing hands regularly, and staying away from others when we are sick. We need to take all of the appropriate measures to keep our minds and bodies resilient and healthy. This includes proper sleep, a healthy balanced diet, daily exercise and a healthy functioning nervous system and immune system.

At West Valley Chiro & Collaborative Health, we are taking proactive steps to ensure we have the safest environment possible for all of our patients to continue to get the treatments they need. We would like to share some of them with you:

CLEANING

While our office is always cleaned to a very high standard, we have increased our sanitizing and disinfecting procedures on all surfaces that our patients or team come in contact with, (ie: door handles, counter tops, keyboards, pens, chairs, arm rests, adjusting tables etc.)

KIDS AREA

Your children will notice that we will have a handful of easily cleanable toys in the toybox. These toys will be disinfected several times daily.

ADJUSTING/MASSAGE TABLES

You will notice that we are more frequently disinfecting tables. We ask that you please remember to obtain and discard your own face paper each visit to limit paper contact for our staff from table to table.

HAND SANITIZER STATIONS

Multiple hand sanitizing options are available around the office for patients and our team.

AIR QUALITY IMPROVEMENTS

We have invested in a Thermodynamic Air Sterilizing System (TSS) to consistently filter and kill bacteria and viruses in the air. These disinfection units are designed to quickly and effectively sterilize and circulate the air, to provide a fresh breathing environment for everyone.

SOCIAL DISTANCING

We are changing our scheduling format to limit the number of people in the clinic at any given time. If you are arriving at a time outside of your regular scheduled appointment, or would like to pop in for an adjustment, kindly text the clinic at 587-794-0388, or call 403-851-8868. We will immediately let you know when we are able to accommodate your visit.

IMMUNOCOMPRIMISED OR HIGH RISK PATIENTS

For any of our patients that are vulnerable or immuno-compromised, please call us to schedule a time outside of our regular office hours so that we can limit your exposure to the best of our ability. We can pre-sanitize your table prior to arrival and whisk you in and out when no one else is here!

PAYMENTS/RECEIPTS

Whenever possible, we will direct bill to your insurance company. Tap payments are available, and we will email your receipts to further limit your contact with any other surfaces.

Together, We Can Stay Healthy

This includes some of the significant actions we’re taking to make West Valley Chiro & Collaborative Health the safest environment that you will be able to find anywhere!

Keep in mind these steps are above and beyond. For the basic lines of defense in what we can do to protect ourselves and others, consider the recommendations from Alberta Health Services:

  • Wash your hands often and well
  • Avoid touching your face, nose, or mouth with unwashed hands
  • Clean and disinfect surfaces that are frequently touched
  • Cover your cough and sneezes and then wash your hands
  • Consider staying at home and away from others
  • AHS is asking those who feel ill to call 811 prior to visiting a hospital or clinic for care, if there is an immediate need for medical care call 911.

Together, we can protect each other and keep our communities healthy.

Warmly,

Dr. Aaron Todd, Dr. Amanda Tulk & the West Valley Chiro & Collaborative Health Team